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Travel Industry

All articles tagged with #travel industry

"Chaos Reigns at American Airlines"
business1 year ago

"Chaos Reigns at American Airlines"

American Airlines is facing significant challenges, including labor disputes with pilots and flight attendants, executive pay controversies, and strategic missteps in sales channels. The airline's profitability heavily relies on its loyalty program, while its core operations struggle to turn a profit. Recent management changes and strategic reversals have added to the turmoil, raising questions about the airline's future stability and ability to improve customer and employee satisfaction.

Southwest Airlines Fares Now on Google Flights
travel1 year ago

Southwest Airlines Fares Now on Google Flights

Southwest Airlines flights are now available on Google Flights, marking a significant shift from their previous strategy of only selling tickets directly through their own website. This change comes as Southwest faces financial struggles and new Department of Transportation rules that require airfare displays to include fees, making Southwest's bundled pricing model appear more competitive.

"Delta Air Lines Revamps Boarding Process with Zone Numbers, Farewell to Group Names"
travel1 year ago

"Delta Air Lines Revamps Boarding Process with Zone Numbers, Farewell to Group Names"

Delta Air Lines is changing its boarding process starting May 1, introducing numbered boarding zones for all flights to speed up loading passengers onto planes. Customers will have a zone number assigned to them instead of boarding groups labeled by airline status or fare class. The change aims to provide more clarity and make the boarding process more intuitive, especially for infrequent travelers and non-English speakers. However, some experts question whether the change will significantly speed up the process, suggesting that other changes, such as boarding based on seat location, could be more efficient.

"Delta Air Lines to Revamp Passenger Boarding Process"
travel1 year ago

"Delta Air Lines to Revamp Passenger Boarding Process"

Delta Air Lines will revert to a numbered zone boarding process starting May 1, 2023, replacing its current method of boarding by named categories. The new zones will provide more clarity for customers and will be printed on boarding passes. This change marks the end of a five-year boarding process aimed at bringing consistency and simplicity to the gate and boarding experience. Other airlines, such as United and American, have also made adjustments to their boarding procedures in efforts to save time and improve efficiency.