All articles tagged with #online reviews
Originally Published 20 days ago — by Federal Trade Commission (.gov)
The FTC has warned 10 companies about potential violations of its Consumer Review Rule, which aims to prevent deceptive online reviews and testimonials, emphasizing the importance of honest consumer feedback especially during the holiday season. The letters serve as reminders of legal obligations, with violations risking lawsuits and hefty fines.
Originally Published 1 year ago — by Al Jazeera English
Google has removed a surge of negative reviews from a McDonald's in Altoona, Pennsylvania, after Luigi Mangione, a suspect in the murder of UnitedHealthcare CEO Brian Thompson, was arrested there. The reviews, which violated Google's terms, included references to the healthcare industry and derogatory comments about the restaurant's staff. The incident has sparked widespread online criticism of UnitedHealthcare, highlighting issues with the US healthcare system, including high costs and claim denials.
Originally Published 1 year ago — by PennLive
A McDonald's in Altoona, Pennsylvania, faced a surge of negative online reviews after an employee's tip led to the arrest of Luigi Mangione, suspected in the killing of UnitedHealthcare CEO Brian Thompson. The arrest has sparked a nationwide debate on health insurance practices, with some online users expressing support for the suspect. Mangione was found with a ghost gun and writings linking him to the crime. The motive remains unclear, and the employee may receive a $50,000 reward for the tip.
Originally Published 2 years ago — by NBC News
The battle between AI-generated fake reviews and AI systems designed to detect them is intensifying, raising concerns for consumers and the future of online content. Startups like Fakespot are working on ways to detect content written by AI platforms, while the Federal Trade Commission has proposed a new rule to crack down on fraudulent reviews. However, the line between real and fake reviews is becoming increasingly blurred, and the technology to detect fraudulent content is still a work in progress. Companies like Amazon are using a combination of human investigators and AI to spot fake reviews, but AI-generated reviews that are authentic and don't violate policy guidelines are allowed. The challenge lies in whether AI detection can outsmart the AI that creates fake reviews, as generative AI has the potential to make their work much easier. With 90% of consumers relying on reviews while shopping online, the prevalence of AI-generated fake reviews is a concerning prospect for consumer advocates.
Originally Published 2 years ago — by The Wall Street Journal
Customer ratings and online reviews have become unreliable as people tend to give out 5-star ratings too easily, leading to a lack of trustworthiness in the system. This has resulted in businesses resorting to fake reviews and ratings to boost their sales, making it difficult for consumers to make informed decisions.
Originally Published 2 years ago — by Daily Mail
Dr. Zachary Okhah, the surgeon who performed a "mommy makeover" on late Wild 'N Out star Ms Jacky Oh, has previously sued multiple former patients for claiming in online reviews that he botched their procedures. Okhah, known as a BBL specialist, dismissed one lawsuit in December 2021 and another was voluntarily dismissed without prejudice. Ms Jacky Oh passed away at the age of 32 in Miami, where she had gone for the procedure.
Originally Published 2 years ago — by GeekWire
Amazon is shutting down DPReview, a leading online source for news and reviews about digital cameras and photography, as part of its annual operating plan review. DPReview, which was acquired by Amazon in 2007, will remain active until April 10, after which it will be locked and available in read-only for a limited period. The closure has drawn widespread disappointment from photographers and DPReview users and fans, who called it a shock that years of reviews and resources could be set to vanish from the internet.