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Mlgw

All articles tagged with #mlgw

health-and-safety2 years ago

"Arctic Weather Extremes: MLGW Lifts Boil-Water Notice Amid Burst Pipes Crisis"

MLGW has lifted the boil water notice for all customers and there are no further restrictions for drinking water. Customers are advised to take steps such as flushing faucets, discarding ice made during the notice, checking and replacing water filters if necessary, and flushing water pipes if the water is discolored. Owners and managers of large buildings should ensure their entire system is flushed and storage tanks are drained and refilled.

via Action News 5|
#boil-water-notice#health-and-safety#memphis
utilities2 years ago

"MLGW Works to Fix Water Leaks and Organizes Distribution Sites During Boil Water Advisory"

Memphis Light, Gas, and Water (MLGW) is actively working to repair water main leaks and leaks in homes and businesses, with over 100 crews dedicated to the effort. The restoration date for full water system functionality remains uncertain, but the company anticipates lifting the boil water advisory next week once water pressure is restored and samples pass inspection. MLGW urges customers to conserve water by delaying activities like running the dishwasher and small loads of laundry, and to stop dripping faucets when temperatures rise above freezing to help conserve water.

via WREG NewsChannel 3|
#boil-water-advisory#memphis#mlgw
health-and-safety2 years ago

"MLGW Boil Water Advisory: Shelby County's Response and Resources"

The Shelby County Health Department has released a guide to help customers following Memphis Light, Gas and Water's boil water advisory, which was issued due to burst pipes leading to low water pressure and potential introduction of disease-causing bacteria into the water system. The guide includes instructions on boiling water, conserving water, and flushing water lines and appliances once the advisory is lifted, as well as recommendations for food service and retail establishments to follow.

via Action News 5|
#boil-water-advisory#health-and-safety#memphis
health-and-safety2 years ago

"Water Main Breaks and Boil Water Advisories: Understanding Regional Vulnerabilities"

MLGW has issued a boil water advisory for certain areas in Shelby County due to record-high demand for electricity and water, with CEO Doug McGowen emphasizing the importance of water conservation and recommending boiling water for at least one minute before consumption. The affected areas include Northwest Shelby Forest and Southeast Winchester, and residents are advised to stay updated for further information.

via Action News 5|
#boil-water-advisory#health-and-safety#mlgw
environment2 years ago

"Water Conservation Urged as Cities Grapple with Winter Pipe Problems"

Memphis Light, Gas and Water is urging customers to conserve water due to burst pipes causing low water pressure, with 27 mains repaired since Sunday. Commercial and industrial customers are asked to limit usage, and individuals are advised to avoid letting faucets drip unnecessarily and to conserve water when washing dishes or taking showers.

via Action News 5|
#burst-pipes#environment#low-water-pressure
energy2 years ago

TVA and MLGW Respond to Record Demand and Power Outages

MLGW and TVA have lifted the voluntary request for energy conservation during freezing temperatures, citing the good performance of their systems. MLGW CEO Doug McGowen noted a record high demand across the TVA system but stated that conservation methods across the Tennessee Valley worked. Customers are still advised to drip their faucets and protect their pipes during freezing temperatures.

via Action News 5|
#energy#energy-conservation#freezing-temperatures
energy2 years ago

"Utilities Issue Energy Conservation Alerts Amid High Demand and Frigid Temperatures"

TVA and MLGW have issued an "energy conservation alert" for customers, urging them to voluntarily reduce electrical usage to prevent brownouts and blackouts as frigid weather increases demand for electricity. Measures include turning off appliances and setting thermostats lower. Despite the strain on the power grid, the majority of customers have maintained power, with only a small percentage experiencing outages.

via WREG NewsChannel 3|
#electrical-demand#energy#energy-conservation
energy-conservation2 years ago

"MLGW Customers Urged to Conserve Energy Voluntarily"

TVA and MLGW have issued an "energy conservation alert" for customers, urging them to voluntarily reduce electrical usage to prevent brownouts and blackouts as frigid weather increases demand for electricity. Measures include turning off clothes dryers, setting thermostats to 68 degrees or lower, and avoiding the use of large electric appliances. Despite the cold, only a small percentage of customers have experienced power outages so far.

via WREG NewsChannel 3|
#electrical-demand#energy-conservation#frigid-weather
business2 years ago

"MLGW and Birmingham Water Works Approve Double-Digit Rate Hikes for Customers"

Memphis Light, Gas & Water's board has approved a 12% electricity rate increase for three years starting in 2024, aimed at funding infrastructure improvements to enhance the region's electrical system reliability and reduce power outages. The increase, which amounts to about $5 per month for an average 1,000-kilowatt-hour customer, will not be used to fund MLGW's move to a new headquarters in East Memphis. The board also approved the purchase of 65 acres in Cordova for $31.4 million to establish the new headquarters, replacing the current one on Main Street.

via WREG NewsChannel 3|
#business#electricity-rate-hike#infrastructure-improvement
utilities2 years ago

Utility Companies Address Billing Issues for Customers with Delayed and Missing Bills

Memphis Light, Gas and Water (MLGW) is releasing utility bills to customers who have not received a bill in months due to meter register failures. Affected customers will receive separate bills for each month of service, including any previous unpaid balance and payments received. MLGW has increased staff and contracted with Utility Partners of America (UPA) to repair the affected meter registers. The billing process is expected to be completed by January 2024, with permanent repairs by December 2024. MLGW offers customer assistance, including payment arrangements, and encourages appointments and self-service options to reduce wait times.

via Action News 5|
#customer-assistance#delayed-billing#meter-register-failures
local-news2 years ago

Customers Demand Progress from MLGW Amid Frustration

Frustrated MLGW customers in Memphis are demanding progress after experiencing frequent power outages, with the latest outage leaving thousands without power for several hours. MLGW President and CEO Doug McGowen acknowledged the need for infrastructure improvements and reducing the number of customers on each line. However, residents are growing increasingly frustrated and want to see tangible results soon, as power outages have become more frequent and disruptive.

via WREG NewsChannel 3|
#frustration#infrastructure-improvements#local-news
energyutilities2 years ago

Power Outages Expected to Extend Beyond Sunday for MLGW Customers

Memphis Light, Gas and Water (MLGW) has restored 14,000 outages out of the 24,000 reported since Tuesday's severe storm, but an additional storm on Friday caused another 60,000 customers to lose power, leaving approximately 70,000 without power. MLGW crews are prioritizing outages that will restore power to the most customers quickly, but some customers may remain without power past Sunday. MLGW urges customers to report emergencies, stay away from downed powerlines, and provides safety reminders and tips.

via Action News 5|
#energyutilities#mlgw#power-outages
utilities2 years ago

Billing Blunders: MLGW and Consumers Energy Customers Hit with Costly Mistakes

Memphis Light, Gas and Water (MLGW) mistakenly sent a customer a $30,000 utility bill due to ongoing meter issues, but later admitted the actual bill was around $1,100. The customer was shocked and frustrated by the response from MLGW's customer service, who initially insisted the bill was correct. MLGW acknowledged the mistake, corrected the bill to $1,105.46, and generated a new bill. The customer hopes the issue has been resolved.

via WREG NewsChannel 3|
#billing-error#customer-service#meter-issues