utilities0.095 min read
San Francisco Faces Power Outages and Industry Challenges
20 days ago•Source: The San Francisco Standard
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0.495 min•2 years ago
"DC Water Lifts Boil Water Advisory After Successful Safety Tests"
DC Water has lifted the boil water advisory for all affected customers after tests confirmed that the drinking water meets all safety standards. Starting February 12, 2024, a processing fee of $1.95 per transaction for residential customers (2.65% for non-residential) will be added for credit/debit card payments, while E-Check payments will continue to be accepted at no additional charge.
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Maine Faces Communication Challenges and Infrastructure Damage Amidst Severe Storms
Press Herald•2 years ago
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Utility Companies Address Billing Issues for Customers with Delayed and Missing Bills
Action News 5•2 years ago
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Billing Blunders: MLGW and Consumers Energy Customers Hit with Costly Mistakes
Originally Published 2 years ago — by WREG NewsChannel 3
Memphis Light, Gas and Water (MLGW) mistakenly sent a customer a $30,000 utility bill due to ongoing meter issues, but later admitted the actual bill was around $1,100. The customer was shocked and frustrated by the response from MLGW's customer service, who initially insisted the bill was correct. MLGW acknowledged the mistake, corrected the bill to $1,105.46, and generated a new bill. The customer hopes the issue has been resolved.