All articles tagged with #service outage
A major AWS outage originating from North Virginia data centers has caused widespread disruptions across numerous popular apps and services, including social media, gaming, productivity, and streaming platforms, highlighting the critical role of Amazon's cloud infrastructure in global internet connectivity.
Venmo and PayPal experienced outages for some users, according to monitoring reports, causing temporary service disruptions.
A cable cut by Spectrum has caused an outage in Southern Pines, affecting local cable services.
Verizon experienced widespread service outages in Los Angeles County due to vandalism of fiber optic cables, which was caused by acts of theft and vandalism targeting infrastructure, impacting families, businesses, and safety.
Microsoft is investigating ongoing authentication issues affecting Microsoft 365 users, caused by a recent change aimed at improving MFA sign-in functionality. The incident impacts users in various regions, with Microsoft working on configuration updates to mitigate the problem while seeking a long-term solution.
Microsoft 365 is experiencing issues affecting Exchange Online and Microsoft Teams, causing potential outages for users of Outlook and Teams. The company is working to resolve the problem but is facing delays, acknowledging the significant impact on businesses. User reports on Downdetector indicate a spike in problems around 1 p.m. EST, with some users unable to access services since the morning. Microsoft is actively investigating the issue and providing updates.
OpenAI's ChatGPT service is back online after experiencing a temporary outage for some users. The company resolved the issue and is monitoring the situation. Additionally, former board member Helen Toner revealed details about Sam Altman's ouster last year, citing his behavior as problematic for the board's mission. OpenAI responded, stating an independent review found no concerns related to product safety or company operations.
Google experienced a worldwide service outage on May 31, 2024, affecting Google News and Google Drive, among other services. Users reported issues accessing these services starting around 8 AM ET. The outage was confirmed by Downdetector and caused significant disruptions. By 2:28 PM ET, Google had resolved the issues, and services began to stabilize.
AT&T offers a $5 credit to customers affected by a recent service outage, but many find it insufficient, especially considering the 12-hour disruption. The credit, based on the "average cost of a full day of service," will be applied over 1-2 billing cycles, leading to criticism on social media for being too little and taking too long. The company's response has sparked widespread backlash, with some customers expressing frustration and disbelief at the perceived lack of compensation, while others question the delay in crediting such a small amount.
AT&T will provide a $5 bill credit to thousands of customers affected by a widespread cellphone service outage last week, which drew an investigation from the FCC, FBI, and Department of Homeland Security. The company attributed the outage to an incorrect process during network expansion and stated that the credit may take two bill cycles to apply, excluding prepaid, business, and Cricket Wireless customers. AT&T also expressed apologies and commitment to preventing similar outages in the future.
AT&T experienced a widespread service outage on Thursday due to technical issues while expanding its network, affecting customers across the United States. In response, the company's chief executive announced that affected customers will receive a $5 credit on their AT&T Wireless account as compensation for the inconvenience. The outage, which lasted for about seven hours, impacted cities such as Atlanta, Los Angeles, and New York. AT&T clarified that the outage was not caused by a cyberattack and stated that the credit is intended to refund customers for the day of lost service.
Microsoft Teams is experiencing a service outage, with more than 14,500 incidents reported, affecting users' access and features. The outage, which began around 11 a.m. Eastern, has led to complaints of messaging delays and graphic display problems. Microsoft has acknowledged a networking issue impacting a portion of the Teams service and has moved affected processes to a backup system, while users continue to report issues with the app, service connections, and website access.
Thousands of HSBC customers in the UK experienced difficulties accessing mobile and online banking services due to an internal system issue. Complaints began early in the morning and peaked at over 4,000, causing frustration for customers on Black Friday, one of the busiest shopping days. HSBC apologized for the inconvenience and assured customers that they are working to restore the services. This incident highlights the ongoing challenge for banks to prevent such outages as they encourage customers to rely on digital services.
Cash App and Square, owned by parent company Block, are experiencing outages that may cause delays in peer-to-peer payments, cash card purchases, and other transactions. As of Friday morning, there were nearly 1,500 reports of user issues with Square's app, website, and processing payments, and nearly 1,700 reports of fund transfer and payment issues for Cash App. Square is actively working on resolving the issues and some services are gradually regaining functionality.
Microsoft is investigating an ongoing bug in Outlook.com that is preventing users from searching their emails and triggering 401 exception errors. The issue has been ongoing for almost 11 hours, and Microsoft is working to determine the source of the errors and find a solution. The search function is not working on the web, but the mobile version seems unaffected. Users have also reported difficulties contacting Microsoft 365 personal support. The company has not yet provided information on which regions are impacted.