Tag

Phone Calls

All articles tagged with #phone calls

technology6 months ago

Google Enhances AI Features for Calling and Search

Google has expanded its AI capabilities to allow users in the US to have AI make phone calls to local businesses for information like pricing and availability, initially testing with certain service types. The feature leverages Google's Duplex and Gemini technology, with options for users to receive updates via text or email. Business owners can opt out, and premium subscribers get higher usage limits. Google is also testing advanced AI models for more complex reasoning and search tasks, enhancing its AI-powered search tools.

communication-etiquette1 year ago

"Top Conversation to Avoid Over Text, Says Etiquette Expert"

Etiquette expert Daniel Post Senning advises that emotionally charged conversations, whether delivering bad news like a diagnosis or good news like a marriage proposal, should not be conducted over text messages. Instead, these should be handled via phone calls or in-person to utilize tone, volume, and body language effectively. Texts should remain informational, covering basic details like who, what, when, and where.

technology1 year ago

"Google's New Feature: Automated Hold for Customer Service Calls"

Google is testing a new feature called "Talk to a Live Representative" that allows users to skip the lengthy wait times associated with customer service calls by having technology take their place for the initial steps of the call. This feature automatically calls a customer service number, navigates past automated options, and notifies the user when a human representative is on the line. It is available through Google's mobile apps and the desktop version of Chrome, and currently supports a limited number of businesses in the US. This feature is similar to Hold for Me, which has long been available to Google Pixel owners, but has the potential to reach a wider user base as it supports all phones.

technology1 year ago

"Google Introduces 'Hold for Me' Feature for All Search Users"

Google is testing a new feature called "Talk to a Live Rep" that will call businesses on behalf of users, wait on hold, and then connect them with a live representative. This feature, currently available to U.S. users in Google's Search Labs program, eliminates the need for users to wait on hold for customer service. It works on the Google app for Android and iOS, as well as Chrome on desktop, and is similar to the Pixel's "Hold for Me" feature but goes further by navigating the phone tree and providing SMS updates. The feature is currently available for select airlines, telecom companies, retailers, insurance companies, and more, with no specific timeline for wider release.

entertainment2 years ago

Dolly Parton's Fax Preference: Avoiding Texting and Dodging Replies

Country music icon Dolly Parton revealed on The Drew Barrymore Show that she prefers using fax machines and phone calls over text messages because she doesn't want to feel obligated to respond. Parton, who describes herself as a "low-tech girl in a high-tech world," values her time and prefers to communicate with her crew through faxing. Despite her refusal to embrace modern technology, Parton's latest album, Rockstar, debuted at No. 3 on the Billboard 200 chart, marking the highest all-genre album chart rank of her career.

legalcriminal-justice2 years ago

Marilyn Mosby's Publicized Phone Calls and Conviction: A Fall from Grace

Phone calls made by Marilyn Mosby, the Baltimore State's Attorney, regarding COVID relief loans were made public during her perjury trial. The calls, which were recorded and presented as evidence, revealed Mosby's inquiries about accessing emergency withdrawals and loan processes. Prosecutors allege that Mosby's travel business, Mahogany Elite, was a sham and that she never intended to operate it. Mosby's defense argues that she believed she qualified for the relief and followed the guidelines. Mosby was found guilty of two counts of perjury.

royal-family2 years ago

Kate Middleton's Late Night Phone Calls to Prince Harry: A Regal Peacemaker in the Making?

Kate Middleton has reportedly been making late-night phone calls to Prince Harry in California as a "kind gesture" to show support amid his ongoing feud with Prince William and other members of the royal family, as well as his legal battles with the press. Kate feels sorry for Harry and wants to keep lines of communication open, hoping for long-term peace within the family.

technology2 years ago

"watchOS 10: Major Upgrades and Anticipated Features for Apple Watch"

As watchOS 10 is set to release soon, the author reflects on some old feature requests that have never been implemented in the Apple Watch. These include the ability to control notifications, set custom tones for different contacts, use the watch during a phone call, and receive watch alerts on the iPhone. It is uncertain whether watchOS 10 will address any of these requests.

technology2 years ago

"Anticipating the Biggest Apple Watch Upgrade Yet with watchOS 10"

As watchOS 10 approaches, some old feature requests for the Apple Watch have yet to be addressed. These include the ability to control notifications more easily, set custom tones for different contacts, use the watch during a phone call, and receive watch alerts on the iPhone. While the update promises a new widget overlay and apps optimized for the Apple Watch Ultra, it remains to be seen if these long-standing requests will finally be fulfilled.

technology2 years ago

Clearer phone calls with Voice Isolation.

Apple's latest iOS 16.4.1 update introduces the Voice Isolation feature for FaceTime and regular phone calls. This feature uses advanced machine learning technology to filter out background noise and prioritize the user's voice, delivering clear and crisp audio to the other end of the line. To activate Voice Isolation, simply start a regular audio phone call, pull down the Control Center, tap the Mic Mode button, and select Voice Isolation. Apple's Wide Spectrum feature, which captures every sound in the environment, is currently available for FaceTime only. With Voice Isolation and the potential for Wide Spectrum to come to regular phone calls, Apple is making communication easier and clearer than ever before.