"Gen Z's Phone Call Aversion Sparks Workplace Challenges"
TL;DR Summary
Employers are trying to revive phone calls in the workplace to reduce screen fatigue, but many Gen Z workers suffer from "telephonophobia" and prefer digital messaging. This has led to a demand for consultants to train employees on phone communication skills.
- There's a war on phone calls in the workplace — employers are hiring pros to combat Gen Z workers' 'telephonophobia' New York Post
- The Workers Who Do Everything on Their Phones—Except Answer Calls The Wall Street Journal
- 'It's not in his DNA.' – Man Says He Lost Business Because Gen Z Doesn't Understand How To Answer The Phone Twisted Sifter
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