Consumer Rights News

The latest consumer rights stories, summarized by AI

More Consumer Rights Stories

consumer-rights2 years ago

"Unwanted Water, Unwanted Charge: Woman Surprised by Unexpected $16 Bill"

A woman dining at a fancy restaurant discovered that she was charged $16 for water she didn't ask for because the server hovered with the card reader, barely giving her time to review the bill. The restaurant automatically opened expensive bottles of Acqua Panna water for the table without offering tap water as an option. The woman noticed the overcharge the next day and expressed frustration with the deceptive practices and declining restaurant service. The video of her experience has gained over 280,000 views and sparked discussions about waitstaff padding bills and the dislike for hovering servers.

consumer-rights2 years ago

Customers Accuse Red Lobster of Surveillance During Endless Shrimp Promotion

Customers on TikTok are criticizing Red Lobster after a user alleged that the restaurant made them feel uncomfortable during a recent visit. The user claimed that they were monitored and told they would be charged for sharing their endless shrimp meals with their family. While some users supported the customer's complaint, others defended Red Lobster, stating that sharing food is not allowed during promotional deals. Red Lobster has not yet responded to the allegations.

consumer-rights2 years ago

Auto Shop Offers Free Wiper Blade Installation, But Worker Refuses Due to Lack of Payment

A TikToker shared her experience at an auto shop where she asked for help installing wiper blades, a service advertised as free. Initially, the worker refused, stating he didn't feel comfortable and they don't get paid for it. However, after the TikToker pointed out a sign advertising the free installation, he reluctantly agreed. The TikToker felt proud for standing up for herself and not letting the issue bother her. Many viewers related to the anxiety of asking for help and praised her for insisting on the promised service.

consumer-rights2 years ago

Outrage over restaurants' controversial service charges for parties of 1 or more

A Vietnamese restaurant in California is facing backlash after a customer was charged an 18% gratuity fee for dining alone, as per the restaurant's policy for "parties of one or larger." The incident gained attention when a photo of the receipt was posted on Reddit, sparking outrage among users. Many expressed their refusal to pay such an excessive fee, while others vowed to boycott the restaurant altogether. This controversy comes as inflation continues to rise, adding to the financial burden faced by consumers.

consumer-rights2 years ago

"No Refund Policy: Moldy Room Exposed on TikTok Leaves South Carolina Hotel in Hot Water"

A man named Brooks Strickland is claiming that a hotel in South Carolina, the Ocean Star Hotel, refused to give him a refund after he discovered mold and filth in his room. Strickland posted a video on TikTok showcasing the moldy conditions, which has garnered over 300,000 views. The hotel allegedly offered a refund on the condition that he took down the video, but Strickland declined. The hotel has not provided a comment on the matter.

consumer-rights2 years ago

Claim Your Share of Google's $23 Million Settlement for Past Searches

Google has agreed to pay $23 million to settle a class action lawsuit that accused the company of violating users' privacy by selling their search terms to other websites. If you used Google between Oct. 25, 2006, and Sept. 30, 2013 and clicked on search results, you may be eligible for a payment of $7.70. To claim your share, register and fill out a claim form.

consumer-rights2 years ago

Taylor Swift fans left empty-handed after StubHub seller fails to deliver tickets

Two Bay Area moms bought Taylor Swift concert tickets for their daughters on StubHub, but six months later, the seller reneged on the sale. StubHub's Fan Protection Guarantee entitled them to a full refund or "comparable-or-better tickets," but comparable seats were now listed for $13,000 to $17,000. After complaining to StubHub and receiving no help, the moms contacted ABC7's 7 On Your Side team, who reached out to StubHub. An hour and a half later, StubHub provided four seats in a section similar to their original seats, for no extra cost.