"AT&T Outage Prompts Reimbursement for Impacted Customers"
TL;DR Summary
AT&T experienced a widespread outage affecting tens of thousands of customers due to an internal error, prompting the company to offer credits to affected consumers. Consumer advocates advise affected individuals to proactively request compensation from their service providers in the event of outages, as federal regulations for wireless services are not as robust as those for the airline industry. This incident highlights the importance of consumers asserting their rights to reimbursement for service disruptions.
- In wake of AT&T outage, consumer advocates say you should always ask for money back if there’s a blackout CNBC
- AT&T Offers $5 Credit After Widespread Service Outage The New York Times
- AT&T to reimburse customers after massive network outage CNN
- AT&T, Verizon, T-Mobile Outages Hit Customers Nationwide | TIME TIME
- Impacted by the AT&T outage? Here’s how much they’ll reimburse you The Hill
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