Tag

User Expectations

All articles tagged with #user expectations

"Assessing the Humane AI Pin: A Review of Functionality and User Experience"

Originally Published 1 year ago — by Business Insider

Featured image for "Assessing the Humane AI Pin: A Review of Functionality and User Experience"
Source: Business Insider

Humane's head engineer, Ken Kocienda, defended the Ai Pin wearable device against scathing reviews, acknowledging that it can be "frustrating sometimes" but criticizing the trend of jumping on the "skepticism bandwagon." The device, designed to reduce smartphone dependence, has received criticism for being "unfinished" and "not that useful," with reviewers questioning its $699 price tag and $24 monthly subscription. While some tech experts remain unconvinced, others argue that the narrative of new products needing to replace existing ones is outdated, and the device's concept and aesthetic have received some positive feedback.

"Legal Battle Erupts Over Amazon Prime Video Subscription Practices"

Originally Published 1 year ago — by Ars Technica

Featured image for "Legal Battle Erupts Over Amazon Prime Video Subscription Practices"
Source: Ars Technica

A lawsuit against Amazon Prime Video highlights the perils of annual streaming subscriptions, as subscribers who signed up before the introduction of ads are now required to pay extra for ad-free viewing. The lawsuit argues that this change violates subscribers' reasonable expectations and accuses Amazon of falsely advertising Prime Video. The broader issue of streaming services enticing customers into yearlong commitments while knowing that the product may change significantly over the subscription period is also raised. Despite Amazon's terms of use allowing for changes in offerings, the lawsuit reflects growing frustration among subscribers with long-term commitments to streaming services.