"Legal Battle Erupts Over Amazon Prime Video Subscription Practices"
Originally Published 1 year ago — by Ars Technica
A lawsuit against Amazon Prime Video highlights the perils of annual streaming subscriptions, as subscribers who signed up before the introduction of ads are now required to pay extra for ad-free viewing. The lawsuit argues that this change violates subscribers' reasonable expectations and accuses Amazon of falsely advertising Prime Video. The broader issue of streaming services enticing customers into yearlong commitments while knowing that the product may change significantly over the subscription period is also raised. Despite Amazon's terms of use allowing for changes in offerings, the lawsuit reflects growing frustration among subscribers with long-term commitments to streaming services.