All articles tagged with #crisis management
Finland’s president Alexander Stubb is portrayed as a model of composure and pragmatic problem-solving in turbulent times, with world leaders praising his no-panic, can-do approach and steady leadership.
New York City’s newly elected mayor Mamdani spent a high-profile two-day winter storm rallying the public, shoveling snow, appearing in virtual classrooms, issuing updates, and closing schools while expanding emergency protocols to help the homeless, signaling a proactive, media-savvy approach despite the storm claiming multiple winter-related deaths and a dangerous cold spell.
Jamaica's Tourism Minister Edmund Bartlett praised the swift and coordinated effort to repatriate 25,000 tourists within a week after Hurricane Melissa, demonstrating the country's resilience and effective crisis management, with strong support from industry stakeholders and quick restoration of essential services.
Kenvue, the company behind Tylenol, is facing a public relations crisis after President Trump suggested unproven links between Tylenol use during pregnancy and autism, leading to stock decline and increased scrutiny, despite scientific evidence indicating no such link. The company is actively trying to reassure consumers and defend the safety of its product amid legal and public challenges.
Astronomer, a tech company, turned a viral controversy involving its executives into a marketing success by collaborating with Hollywood stars Gwyneth Paltrow and Ryan Reynolds to create a humorous ad that shifted the narrative and garnered positive publicity, demonstrating effective crisis management and brand repositioning.
Sen. Rand Paul criticizes the Secret Service for security failures during Trump's rally last July, highlighting a lack of accountability and alleged mismanagement, amid calls for congressional oversight and investigations into the incident.
Qatar Airways swiftly managed to rebook and accommodate all 20,000 stranded passengers within 24 hours after a brief airspace closure caused by Iran's missile strike, demonstrating exceptional crisis management and customer service.
The recent devastating crash of Air India-171, which resulted in at least 270 deaths, has severely impacted the airline's efforts to rebrand and improve its operations under Tata Group ownership. While the airline was making progress with new aircraft and improved services, the tragedy has cast doubt on its safety record, leading to a decline in passenger confidence, operational disruptions, and a complex investigation. Experts emphasize the importance of transparent communication and safety improvements to restore trust and continue the airline's transformation.
Ethan Evans, a former Amazon VP, reflects on a major project failure in 2011 that disappointed Jeff Bezos, teaching him valuable lessons in crisis communication, ownership, and trust rebuilding. Despite the setback, Evans continued his career at Amazon, eventually becoming a VP. He emphasizes the importance of facing leadership, accepting help, and learning from mistakes, while highlighting Bezos' leadership style of maintaining high standards and offering forgiveness. Evans now focuses on teaching leadership skills after leaving Amazon in 2020.
Maryland Governor Wes Moore faces a daunting challenge after the Key Bridge collapse disrupts global supply chains and threatens Baltimore's economic revival. Moore, who had promised to help usher in a renaissance, now grapples with the aftermath, grieving community, and the need to secure federal aid. His response to the crisis draws both praise and criticism, as he navigates the complex task of coordinating recovery efforts and addressing the far-reaching impact on the region's economy.
Boeing's CEO Dave Calhoun announced his resignation, along with the departure of the company's board chair and head of commercial aircraft business, following a series of production issues and a recent Alaska Airlines incident. Calhoun emphasized the need for humility and complete transparency in responding to the crisis, acknowledging the company's accountability and commitment to safety and quality. The company's future hinges on its ability to rebuild trust through humility and transparently addressing what went wrong.
Members of the Brockton School Committee have written a letter to the city’s mayor, urging him to request National Guard support at Brockton High School due to safety concerns, including instances of students leaving school grounds without permission, violent altercations, and disruptions. The school officials believe the National Guard's expertise in crisis management and community support could provide a temporary intervention while a long-term solution is developed. This comes after recent incidents of violence at the school, including a fight that spread online and a previous stabbing incident.
The Alliance of Motion Picture and Television Producers (AMPTP) has hired crisis management firm the Levinson Group to assist with messaging efforts during the ongoing actors' and writers' double strike, which is causing severe economic consequences. The AMPTP has previously enlisted political operatives during strikes, and the hiring of the Levinson Group follows the breakdown of recent talks between the AMPTP and the Writers Guild of America (WGA). The WGA has criticized the AMPTP's decision to publicly release the studios' counteroffer. SAG-AFTRA has also hired a PR firm for the current standoff.
The European Union (EU) plans to purchase up to 12 firefighting planes this year to enhance its firefighting capabilities in response to climate change-induced wildfires. The EU currently leases 28 aircraft from member states or the market, but the increasing risk of severe blazes necessitates the acquisition of its own fleet. The EU Commissioner for Crisis Management, Janez Lenarcic, aims to have the first planes delivered within two years and the entire fleet operational by the end of the decade. De Havilland Canada has agreed to restart production of the "Canadair" aircraft if the EU places orders. The EU will finance the purchase of its own fleet, while member states will fund their own planes. The move comes as Europe faces another summer of extreme weather, with wildfires in Greece and Italy causing significant damage.
French President Emmanuel Macron has reshuffled his government in an attempt to move on from a series of crises since his re-election last year. The reshuffle was limited in scope, with the highest-profile change being the replacement of Pap Ndiaye, France's first black education minister, who appeared to struggle in the political environment. Other changes took place in the health, housing, and social affairs ministries. Macron's popularity ratings remain low but have begun to recover after a slump in April.