Southwest Airlines is implementing a new policy requiring plus-sized passengers to purchase an extra seat in advance, starting January 27, as part of broader changes including assigned seating and the end of free checked bags, which has faced criticism for potentially worsening the flying experience and impacting customer loyalty.
A petition has been launched by a plus-sized airline passenger demanding that airlines provide free seats to larger passengers, claiming that they face discrimination and discomfort while flying. The petition also asks for larger-sized bathrooms, priority boarding, additional airport assistance, and better training for airline staff. The petitioner did not have a solution for who would cover the additional costs for the airline. However, the demand for free seats for plus-sized passengers is unlikely to be met by airlines, especially given the current state of the airline industry.