"United Airlines Streamlines Boarding Process with Window Seat Priority"
Originally Published 2 years ago — by Fox Business
United Airlines plans to implement a new boarding process called WILMA (window-middle-aisle), where economy passengers with window seats will board before those with middle and aisle seats, in an effort to reduce boarding time. This change is expected to save up to two minutes per flight and will be implemented on all domestic and some international flights starting October 26. United Airlines had previously used this seating process before 2017 but had to condense middle and aisle seat passengers into one group due to restrictions. The new process aims to improve efficiency and is being tested at select locations.