All articles tagged with #verizon
Verizon beat expectations in Q4 thanks to a surge in wireless subscribers from aggressive promotions, adding 616,000 billed wireless customers in the quarter and posting $36.4 billion in revenue. The company guided for 2026 adjusted EPS of $4.90–$4.95 and at least $21.5 billion in free cash flow, aided by fiber/broadband growth from the Frontier acquisition and continued wireless-bundled offerings.
Verizon posted strong Q4 and full-year 2025 results with its highest quarterly mobility and broadband net additions since 2019, aided by the Frontier fiber acquisition; 2026 guidance calls for continued growth, including 750k–1.0M total retail postpaid phone net additions, 2–3% service revenue growth, adjusted EPS of $4.90–$4.95, and free cash flow above $21.5B as the company pursues a strategic turnaround.
Verizon has avoided launching a full-blown price war, sticking with modest promotions (like four lines for $100 with four iPhone 17s) to grow market share without hurting ARPU, while rivals haven’t slammed the brakes or launched bold retaliations. Analysts say the strategy centers on a customer-first approach rather than aggressive pricing, and the Q4 results will reveal whether more aggressive moves are needed to stem churn or capture more postpaid adds.
Verizon says a January 2026 nationwide outage that left many customers in SOS mode was caused by a software issue rather than a cyberattack; while the company hasn’t disclosed specifics, analysts speculate a faulty feature update. The disruption affected major cities, hindered emergency calls and GPS, and disrupted healthcare communications; Verizon is conducting a full review, with NY Assembly member Anil Beephan Jr. urging FCC scrutiny. A $20 account credit via the MyVerizon app has been offered to affected customers.
Verizon’s nearly 10-hour outage knocked out voice, text, and data across broad areas; the carrier has given few specifics, but market analyst Roger Entner of Recon Analytics believes a buggy early-morning update to the 5G Standalone core likely caused a cascading failure, with VNF dependencies potentially desynced. Some users also reported temporary 5G SA disablement in certain areas. Verizon apologized and offered a $20 credit, as the company faces leadership changes and competition from AT&T and T-Mobile.
Verizon suffered a nationwide, all‑day outage affecting millions of customers. The company said the disruption was due to a software issue with no confirmed root cause or cybersecurity breach. Theories from analysts include a faulty update to Verizon’s 5G Standalone core or a failed Virtual Network Function update causing cascading failures, which could explain why service briefly returned and then dropped again. Verizon is offering a $20 credit to impacted customers as the investigation continues.
Verizon is offering a $20 credit after Wednesday’s outage, but it isn’t auto-applied. Redeem it in the myVerizon app (or via phone/chat with customer service); once redeemed, the credit should appear on your bill within one to two billing cycles. Monitor your account and contact Verizon if it doesn’t show up.
Verizon has confirmed that its nationwide outage was caused by a software issue rather than a cyberattack, and the company will credit affected customers $20 as it conducts a full review of what happened.
Verizon and Frontier have cleared all regulatory hurdles to close their acquisition on January 20, 2026, expanding Verizon’s fiber footprint to nearly 30 million passings across 31 states and Washington, D.C., enabling cross-sell opportunities and new bundled mobility and fiber offers after closing, with Frontier’s stock to be delisted following the completion of the deal.
Verizon apologized for a countrywide outage blamed on a software issue and said affected customers can claim a $20 account credit via the myVerizon app, intended to cover multiple days of service; some users report delays in the credit appearing, and the FCC is monitoring the situation.
Verizon will issue a $20 account credit to hundreds of thousands of customers affected by a roughly 10-hour wireless outage caused by a software issue, not a cyberattack. The disruption affected the Northeast, Southern California, Texas and parts of the Midwest and was resolved by evening. The FCC will review the incident, and officials advised users to restart devices or use alternative carriers or landlines for emergency calls while services were restored.
Verizon says mobile service has been restored after a 10-hour outage that disrupted calls, texts and data for hundreds of thousands of users, with account credits planned for affected customers; there’s no indication of a cyberattack, and the FCC plans to review the incident. Some cities warned residents to use other carriers for emergency calls, and Downdetector logged about 2.2 million outage reports in the last day.
Verizon says service has been restored after a roughly 10-hour outage and will issue account credits to affected customers, though the cause wasn’t disclosed. The carrier advised customers to restart devices to reconnect, and the disruption sparked calls for refunds and comparisons to past outages, with lawmakers discussing pro-rated refunds for service disruptions.
A major Verizon outage is affecting over 2 million users across the U.S., disrupting cellular calls and data with many customers seeing an SOS icon on their iPhones. Verizon says the issue is very high impact and is working through the night to restore service, promising account credits for affected customers (amount TBA). Users can monitor local status on Verizon’s network status page. The SOS indicator is tied to loss of connectivity, not an emergency call, and concerns about billing are unlikely for this outage.
Verizon faced a network outage that blocked voice calls and wireless data for many customers, primarily in the eastern United States, while text messages largely worked. DownDetector spikes and posts from Verizon indicated engineers were investigating the issue, with some reports of partial restoration later in the day. T-Mobile and AT&T reported no issues. The outage is a developing story with ongoing monitoring and updates.