Verizon Outage Traced to Software Glitch, Root Cause Still Unclear
TL;DR Summary
Verizon suffered a nationwide, all‑day outage affecting millions of customers. The company said the disruption was due to a software issue with no confirmed root cause or cybersecurity breach. Theories from analysts include a faulty update to Verizon’s 5G Standalone core or a failed Virtual Network Function update causing cascading failures, which could explain why service briefly returned and then dropped again. Verizon is offering a $20 credit to impacted customers as the investigation continues.
- Verizon Outage Caused by Software Issue, but Details Are Still Elusive CNET
- An update on our network outage Verizon
- No doctor’s appointments or Google Maps: Why Verizon’s massive outage was such a big deal CNN
- Verizon’s Hourslong Wireless Outage Tied to Software Update The Wall Street Journal
- Verizon offers customers a $20 credit after Wednesday's widespread outage CBS News
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