Verizon Outage Traced to Software Glitch, Not a Cyberattack

TL;DR Summary
Verizon has confirmed that its nationwide outage was caused by a software issue rather than a cyberattack, and the company will credit affected customers $20 as it conducts a full review of what happened.
- We Now Know What Caused the Verizon Outage Lifehacker
- An update on our network outage Verizon
- No doctor’s appointments or Google Maps: Why Verizon’s massive outage was such a big deal CNN
- Verizon’s Hourslong Wireless Outage Tied to Software Update wsj.com
- Verizon offers $20 to customers after outage. When to expect credit. USA Today
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