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User Testing

All articles tagged with #user testing

A Beginner's Perspective on Your Developer Tutorial

Originally Published 3 months ago — by Hacker News

The article emphasizes the importance of having less experienced users test documentation by attempting to follow it without help, to identify gaps and improve clarity. It discusses common issues with technical docs, such as lack of context, missing units, and assumptions about prior knowledge, and advocates for iterative testing, clear audience targeting, and practical exercises like screen sharing and recording to enhance understanding. The author also highlights the value of observing real users' struggles to refine documentation and improve onboarding processes, ultimately aiming for self-serve, accessible, and effective technical resources.