All articles tagged with #technology issues
United Airlines has halted flights across major US airports due to a technology issue, causing over 700 delays and ground stops at airports including Chicago, Denver, Houston, San Francisco, and New Jersey. Flights already in the air are continuing, and regional flights are unaffected but may experience delays. The airline is working to resolve the issue, prioritizing safety.
Wimbledon faced ongoing problems with its electronic line-calling system during a quarter-final match, including a malfunction that led to boos from the crowd and a replay of a point, highlighting concerns about the reliability of automated officiating in tennis.
Minnesota's new e-bike rebate program, offering up to $1,500 to reduce the cost of purchasing e-bikes, faced a website crash due to high demand shortly after its launch. The program, funded with $2 million annually for 2024 and 2025, aims to promote e-bike use as a climate-friendly transportation option. The rebates, which cover 50-75% of the e-bike's cost, are available to Minnesota residents meeting certain criteria, with a focus on lower-income applicants. The application process will resume once the website issues are resolved.
Southwest Airlines experienced numerous flight delays due to a brief power outage at a Dallas data center, compounded by severe weather in the central and eastern U.S. The outage, which has drawn attention due to Southwest's history of technology issues, was resolved, but 32% of the airline's flights were delayed. The airline is working to get affected flights back on track and has apologized to customers.
New York City officials decided to replace snow days with online learning, but the plan was marred by technical issues, preventing many students and teachers from logging in. While some parents appreciated the structure it provided, others expressed frustration, and some districts have reverted to traditional snow day policies. The decision to forgo snow days has sparked debate about the impact on students' mental health and the effectiveness of remote learning, with concerns raised about the readiness of technology contractors like IBM.
New York City public schools experienced a rocky start to remote learning as students and parents encountered widespread technical difficulties with various platforms and devices, leading to frustration and disappointment. Schools Chancellor David Banks expressed anger and blamed IBM for the authentication system's failure, while some parents opted to take their kids sledding instead of continuing to attempt logging in. Despite apologies and assurances that the issues were largely resolved, the widespread disruptions raised concerns about the readiness of the system for remote learning.
Hawaiian Airlines experienced a meltdown due to computer issues caused by a third-party vendor, DRFortress, resulting in flight cancellations and delays. The airline had a virtual ground stop in effect for at least three hours, and flights were diverted. Hawaiian Airlines apologized for the inconvenience and stated that there was no relationship between this incident and the previous reservation system upgrade issues. The incident highlights the airline's reliance on third-party vendors and the need for redundancy to prevent the loss of customer goodwill.
Southwest Airlines experienced another technology issue causing flight cancellations and delays, the second time in less than five months. The airline's ongoing technology struggles have become a question of decision-making at the executive level. Despite having the cash to update its core technology, problems persist. Secretary of Transportation, Pete Buttigieg, has indicated there will be consequences for airlines causing mass disruptions. If Southwest doesn't take stronger action to combat its technology issues, its hand may be forced by shareholders or the DOT.
Southwest Airlines experienced over 2,200 delayed flights due to an intermittent technology issue that briefly grounded its planes nationwide. The airline urged customers to check their flight status and explore self-service options while it worked on restoring its operation. By late afternoon, more than half of all Southwest flights were delayed, and the airline accounted for half of all delays nationwide. The incident adds to the erosion of Southwest's image, which has struggled with technology issues and suffered a major meltdown over the Christmas travel rush.
Southwest Airlines experienced delays due to "data connection issues resulting from a firewall failure," which led to a brief ground stop. The airline has delayed 1,728 flights or 41% of its schedule as of late Tuesday morning, but has resumed operations. The FAA lifted the ground stop for Southwest Airlines flights after earlier issuing the order, citing "equipment issues." This comes months after the airline was forced to cancel more than 16,700 flights between Dec. 20 and 29, roughly half its schedule during that period, due to changes to its staff scheduling computer systems.
Southwest Airlines experienced intermittent technology issues due to a firewall failure, resulting in a nationwide ground stop. The airline has resumed service after resolving the issue. Many travelers took to social media to express their frustration with delayed flights and poor customer service. At the time of writing, Flight Aware listed 795 delays and 3 cancellations for Southwest nationwide.
Southwest Airlines experienced a brief nationwide grounding due to an intermittent technology issue, causing over 1,800 delayed flights. The airline urged customers to check their flight status and explore self-service options while it worked on restoring its operation. By midday, over 40% of all Southwest flights were delayed, and the airline accounted for nearly two-thirds of all delays nationwide. The incident adds to the erosion of Southwest's image, which has struggled with technology issues and suffered a much bigger meltdown over the Christmas travel rush.