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Rgande

All articles tagged with #rgande

energy2 years ago

"Public Service Commission to Vote on RG&E Rate Increases, We Energies Proposals Discussed"

The New York State Public Service Commission is set to vote on Thursday on proposed rate increases for RG&E, with the utility company seeking a 19% increase for electric and a 20% increase for gas. Customers and politicians have raised concerns about poor service during storms and customer service issues. RG&E argues that the rate increases are necessary to invest in clean energy, grid infrastructure, and customer service.

via News10NBC|
#clean-energy#customer-service#energy
business2 years ago

RG&E and NYSEG to be penalized for poor customer service.

NYSEG and RG&E will face penalties of $8.72 million and $5.9 million, respectively, for failing to meet customer service standards set by the New York State Public Service Commission. The penalties will be assessed through reduced customer revenue. Four other utilities were also penalized for a record $22.5 million. News10NBC has been investigating billing and customer service issues with RG&E and NYSEG for over a year. The companies have released a statement saying they have made significant improvements to customer service and reliability.

via News10NBC|
#business#customer-service#nyseg
politics2 years ago

Rochester City Council's Controversial Decisions on Public Utility Study and Budget Cuts.

Monroe County Executive Adam Bello has opposed a proposal to study the impact of creating a public utility in Rochester, citing the complexity of the issue and the potential implications for taxpayers, including the loss of $100 million in annual tax dollars paid by RG&E. The push for a public utility comes amid customer service and billing issues residents have reported in dealing with RG&E. Rochester City Council approved the study, but Bello said he does not feel spending $1 million county taxpayer dollars on such a public utility study is warranted.

via RochesterFirst|
#adam-bello#politics#public-utility
business2 years ago

RG&E proposes rate hike plan with potential bill increases.

Rochester Gas and Electric (RG&E) has proposed a rate hike for its electricity customers in New York. The proposed increase would raise the average residential customer's bill by about $4.50 per month. RG&E cites rising costs for maintaining and upgrading its infrastructure as the reason for the rate hike. The proposal is subject to review by the New York State Public Service Commission.

via 13WHAM-TV|
#business#customers#electricity
politics2 years ago

Rochester officials demand NYS investigate RG&E.

Rochester Mayor Lovely Warren and the City Council are urging New York State to investigate Rochester Gas and Electric (RG&E) for its response to recent power outages. The call for an investigation comes after thousands of residents were left without power for days following a windstorm. Mayor Warren and the City Council are requesting that the state investigate RG&E's preparedness and response to the outages.

via 13WHAM-TV|
#investigation#mayor-evans#new-york-state