Tag

Nyseg

All articles tagged with #nyseg

energy2 years ago

PSC Approves Revised NYSEG Rate Hikes, Impact on Customers

The New York State Public Service Commission has approved a modified version of NYSEG's rate hikes, reducing the increases to 50% of the initial proposal. NYSEG President & CEO Trish Nilson defended the rate hikes, stating that they would benefit customers by allowing critical investments in infrastructure and green energy initiatives. Governor Hochul acknowledged that the approved rates may strain household budgets and announced $400 million in relief funds for impacted customers. Under the new rate plan, NYSEG electrical customers can expect average monthly bill increases of 10.3% in November 2023, 8.4% in May 2024, and 9.9% in May 2025. Gas customers will see increases of 3.6% in November 2023, 1.5% in the second year, and 2.9% in the third year.

business2 years ago

RG&E and NYSEG to be penalized for poor customer service.

NYSEG and RG&E will face penalties of $8.72 million and $5.9 million, respectively, for failing to meet customer service standards set by the New York State Public Service Commission. The penalties will be assessed through reduced customer revenue. Four other utilities were also penalized for a record $22.5 million. News10NBC has been investigating billing and customer service issues with RG&E and NYSEG for over a year. The companies have released a statement saying they have made significant improvements to customer service and reliability.

weather2 years ago

Power Outages Plague NYSEG and National Grid Customers Due to Weather

More than 6,900 NYSEG customers were without power due to heavy rain in Western New York, with most of the outages in the Buffalo/Cheektowaga/Depew area. As of 3 p.m., power was still out for more than 1,300 NYSEG customers across Western New York. Some scattered power outages for National Grid customers were also reported in Allegany, Erie, and Wyoming counties.