The Chocolate Pizza Co. in Marcellus gained nationwide attention after being featured on ABC's World News Tonight, leading to a surge in online orders that overwhelmed their website and capacity, with the shop temporarily cutting off new online orders to manage demand during the holiday season.
Krispy Kreme is facing operational disruptions due to a cyberattack that has affected its online ordering system in parts of the U.S., potentially impacting its revenue. The company is working with cybersecurity experts to restore its systems and has notified federal law enforcement. Despite the attack, in-person orders and deliveries to partners like McDonald's remain unaffected. Krispy Kreme's stock has seen a slight decline following the news.
Walmart plans to build or convert over 150 stores in the next five years, marking a shift from its previous focus on online efforts and store remodels. The retailer, which hasn't opened new stores since November 2021, aims to utilize its physical stores for online order fulfillment and pickup. The first two new stores, both Neighborhood Markets, are set to open in Atlanta and Santa Rosa Beach, Florida, with plans for 12 new store projects and the conversion of a smaller location to a Walmart Supercenter. Additionally, Walmart plans to remodel 650 stores across 47 states and Puerto Rico, reflecting its new concept with improved layouts, expanded product selections, and new technology.
Walmart plans to build or convert over 150 U.S. stores in the next five years, marking a shift from its previous focus on online efforts and store remodels. The retailer, which hasn't opened a new store since November 2021, will also remodel 650 stores in the next 12 months, reflecting its new concept with improved layouts, expanded product selections, and new technology to enhance customer experience. This move comes as Walmart, like many other retailers, increasingly relies on its physical stores to fulfill online orders and serve as pickup locations.
Buddy Valastro, known as the "Cake Boss," is closing his Santa Monica bakery and shifting to online orders only. The decision comes as the bakery saw more sales for online orders in recent years, with fewer customers visiting the storefront. A new Carlo's Bake Shop is set to open in New York City's Times Square in December. Unfortunately, the closure of the Santa Monica location means job losses for the employees right before the holidays.
A TikTok user shared a video recounting a workplace incident where they vented about a customer who called to inquire about their online order. Unbeknownst to them, the customer could hear everything as their coworker forgot to put the call on hold. The TikToker expressed frustration with customers expecting instant order fulfillment and described the incident as "vindication" that one less person now expects immediate service. Other users shared similar experiences with customers placing pickup orders and expecting instant availability.
Walmart is introducing parcel stations in its stores to speed up delivery and improve the customer experience. The stations will allow customers to place online orders for a greater assortment of merchandise with Next Day Delivery. The move will also make it easier and more efficient for associates to distribute online orders from stores. Walmart plans to have over 40 parcel stations in stores by the end of the year and expand this capability to other locations next year.
Walmart has reduced the starting pay for new store employees who handle online orders and stock shelves, raising concerns about the labor market and a potential return to pre-pandemic shopping habits. The pay cut, implemented in July, affects personal shoppers and stockers, who now earn about a dollar less per hour compared to a few months ago. However, Walmart clarified that no current employees in these roles had their pay reduced. The company made the change to ensure consistent starting pay across different store positions, aiming to improve customer service and provide opportunities for career growth. Walmart had previously raised its minimum wage for store employees in January but has not disclosed whether hiring has become easier as a result of the pay adjustment.
The ongoing heatwave in El Paso, Texas, has negatively impacted local businesses, with Erika Knoch, owner of Global Coffee, experiencing a decline in in-person sales. Customers are opting for food delivery services like DoorDash and UberEats, which has boosted online orders. However, the high costs associated with these platforms limit the profitability of such sales. Knoch has to carefully manage expenses to avoid going over budget. Despite the challenges, Knoch emphasizes the importance of supporting local businesses during this time and appreciates the customers who do visit her shop and tip the baristas.
Walmart plans to eliminate over 2,000 tons of plastic by transitioning from single-use plastic bags to paper bag mailers for online orders, but customers will have the option to opt-out of plastic bags. The company will also use right-sizing cardboard box packaging and AI technology to reduce waste and the number of miles driven for shipping. Walmart expects to put the plan into effect at every store across the nation by the end of 2023.
Walmart plans to eliminate over 2,000 tons of plastic by transitioning from single-use plastic bags to paper bag mailers for online orders. Customers will have the option to choose from recyclable paper mailers or right-sizing cardboard box packaging. Walmart expects to reduce waste and the number of shipments by consolidating multiple items into fewer boxes. The company plans to put the plan into effect at every store across the nation by the end of 2023.
Walmart plans to eliminate over 2,000 tons of plastic by transitioning from single-use plastic bags to paper bag mailers for online orders, but customers will have the option to opt-out of plastic bags. The company will also use right-sizing cardboard box packaging and AI technology to reduce waste and the number of miles driven for shipping. Walmart expects to put the plan into effect at every store across the nation by the end of 2023, eliminating 65 million plastic bag mailers or more than 2,000 tons of plastic from circulation in the U.S.
Wendy's is partnering with autonomous logistics company Pipedream to pilot a robot-powered "underground delivery system" for online order pickups. The system will use temperature-controlled delivery technology to transport food orders from Wendy's kitchens to Instant Pickup portals beside parking spaces. Customers can confirm their order through the portal's speaker and an autonomous robot will deliver the food to their parking space. Wendy's plans to test the system at an existing restaurant later this year.