Tag

Customer Expectations

All articles tagged with #customer expectations

customer-service2 years ago•2 min saved

"Frustrated Worker Unleashes Fury as Customer Questions Delayed Online Order"

A TikTok user shared a video recounting a workplace incident where they vented about a customer who called to inquire about their online order. Unbeknownst to them, the customer could hear everything as their coworker forgot to put the call on hold. The TikToker expressed frustration with customers expecting instant order fulfillment and described the incident as "vindication" that one less person now expects immediate service. Other users shared similar experiences with customers placing pickup orders and expecting instant availability.

via The Daily Dot|

#communication-mishap #customer-expectations #customer-service

technology2 years ago•3 min saved

"MacBook Air 15-inch: Apple's Business-focused Powerhouse with Apple Silicon"

Apple's introduction of the 15-inch MacBook Air with Apple Silicon highlights the company's commitment to meeting customer expectations and building products that address their needs. The larger display, made possible by Apple Silicon, fills a gap in Apple's lineup and appeals to business and enterprise users who desire a larger screen without the additional capabilities of the MacBook Pro. The MacBook Air's affordability and enhanced capabilities with Apple Silicon have led to increased adoption in various industries, broadening its appeal to enterprise customers. Apple's ability to deliver on customer expectations while expanding its product offerings demonstrates good business strategy.

via Inc.|

#apple #apple-silicon #business