Customer Service News

"Frustrated Worker Unleashes Fury as Customer Questions Delayed Online Order"

A TikTok user shared a video recounting a workplace incident where they vented about a customer who called to inquire about their online order. Unbeknownst to them, the customer could hear everything as their coworker forgot to put the call on hold. The TikToker expressed frustration with customers expecting instant order fulfillment and described the incident as "vindication" that one less person now expects immediate service. Other users shared similar experiences with customers placing pickup orders and expecting instant availability.