All articles tagged with #dispute resolution
Roku is requiring about 80 million users to consent to new dispute resolution terms, which could disable their streaming devices if not agreed to. Users can opt out by sending a letter to Roku's General Counsel within 30 days of becoming subject to the terms, effectively voiding the agreement. The new terms require users to engage in arbitration with the company, limiting their ability to bring a lawsuit.
Roku customers are outraged after being locked out of their devices until they agree to a new Terms of Service (ToS) update, which includes changes to dispute resolution terms and forces arbitration. Users are required to send a letter to opt out, and failure to do so within 30 days results in automatic agreement. The company's aggressive approach and lack of prior notification have sparked backlash, with some users threatening to stop using Roku products altogether.
Roku has updated its dispute resolution terms, prompting some users to encounter a pop-up message requiring agreement before using their devices. Customers can opt out by sending a letter to Roku's General Counsel within 30 days of the policy's effective date, including their contact information, product details, and purchase receipt if available. The company states that it updates its terms periodically and takes steps to inform customers of the changes.
Roku is prompting users to agree to new Dispute Resolution Terms, effectively disabling their TVs if they don't comply. The terms include a forced arbitration agreement and a new "Informal Dispute Resolution" section, adding another layer of arbitration before any legal dispute can take place. Users can only opt out by mailing a physical letter to Roku within 30 days of notification.
Roku has disabled its devices until users consent to new dispute resolution terms, including a forced arbitration agreement that prevents users from suing or taking part in lawsuits against the company. The new terms also introduce an "Informal Dispute Resolution" section, requiring legal complaints to be taken to Roku lawyers first. Users have 30 days to opt out of the new terms by mailing a written notice to Roku's General Counsel. The company's move has sparked criticism for coercing adoption of consumer-hostile terms and increasing friction for users.
Roku has issued a mandatory update to its terms of service, prompting users to either accept the new terms or stop using their Roku devices. The update includes changes to dispute resolution terms, leading to confusion and frustration among customers. While the option to opt out of the new arbitration rules exists, users must send a letter to Roku within 30 days. The timing of these changes, following the beta release of Roku OS 13, has raised questions, and Cord Cutters News is seeking further clarification from Roku.
A family was charged £165 by Ryanair to check in at the airport, leading to a dispute that was ruled in favor of the airline by an independent ombudsman. The passenger, Damian Lloyd, expressed frustration with the airline's handling of the situation and its refusal to refund the fee. This incident has brought attention to the issue of airline fees, with critics arguing that such charges for simple mistakes are unfair and contribute to negative perceptions of airlines like Ryanair.
Letitia Bishop from Ohio was charged $1,010 for a single Subway sandwich and has been unable to get a refund despite her attempts to contact Subway and her bank. The incident has left her feeling stressed and overwhelmed, with the Better Business Bureau suggesting she use their dispute resolution process or file a complaint with Subway's accrediting bureau in Connecticut. This comes after another customer was charged over $7,000 at a Subway in Georgia.
The Chinese Foreign Minister, Qin Gang, visited the Philippines to discuss ways to manage their ongoing dispute in a mutually beneficial way. President Ferdinand Marcos Jnr expressed hope for a resolution and announced plans to visit the White House soon. The two sides are looking to boost communication and diplomacy to resolve their differences.
Qatar and Bahrain have agreed to restore diplomatic ties and resolve a years-long dispute that began in 2017 when Bahrain, Saudi Arabia, the United Arab Emirates and Egypt imposed a diplomatic blockade on Qatar. The two sides met at the headquarters of the Gulf Cooperation Council in Riyadh to "enhance the Gulf unity and integration according to the GCC Charter". The restoration of ties comes amid other efforts to resolve regional disputes, including between Iran and Saudi Arabia.