"Family's £165 Loss in Ryanair Check-In Dispute"

TL;DR Summary
A family was charged £165 by Ryanair to check in at the airport, leading to a dispute that was ruled in favor of the airline by an independent ombudsman. The passenger, Damian Lloyd, expressed frustration with the airline's handling of the situation and its refusal to refund the fee. This incident has brought attention to the issue of airline fees, with critics arguing that such charges for simple mistakes are unfair and contribute to negative perceptions of airlines like Ryanair.
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