WhatsApp Reverses Controversial Design Changes After User Outcry
Originally Published 1 year ago — by Forbes
WhatsApp made a small change to capitalize the first letters of "online" and "typing" in user conversations, causing a significant backlash from users who found it annoying and unnecessary. The design change was also criticized for compromising the layout. WhatsApp has now confirmed that the change was a test with a limited number of users and will be reversed, highlighting the impact of user feedback on app features.