Maine Faces Communication Challenges and Infrastructure Damage Amidst Severe Storms

Central Maine Power (CMP), the state's largest utility, is facing criticism for its poor communication with customers during the restoration process following a wind and rainstorm that caused widespread power outages. CMP's outage website provided minimal information, leaving customers in the dark about when power would be restored. Some customers received text messages falsely claiming that power had been restored. CMP defended its lack of information, stating that "assessing" was critical for damage assessment before crews could respond. This is not the first time CMP has faced criticism for its communication during restoration efforts.