United Airlines and Delta Air Lines saw their stocks drop nearly 2-2.5% after being sued by passengers claiming they were charged for window seats but received windowless ones, with the lawsuits seeking damages for over a million customers. The case highlights risks in airline reputation and legal issues, amid a year of economic and geopolitical pressures on the sector, despite strong stock performance and new premium offerings.
Two class-action lawsuits have been filed against Delta and United Airlines, claiming they sold passengers window seats that actually have no windows due to aircraft design issues, with some passengers paying extra for these seats and being denied the view they expected.
Passengers sued Delta and United Airlines, claiming they paid extra for window seats only to be seated next to blank walls due to seats lacking windows, which the airlines did not disclose during booking, leading to potential damages for over a million passengers each.
Passengers have filed lawsuits against Delta and United Airlines, claiming they were unfairly charged extra for window seats that were actually adjacent to walls and lacked windows, with the airlines allegedly misrepresenting these seats as window seats during sales.
