"The Future of Landlines: AT&T's Proposal and Public Concerns"
Originally Published 1 year ago — by USA TODAY
Phone companies like AT&T are seeking to eliminate traditional landline services, citing old technology and low demand, but consumer advocates argue that this move would leave vulnerable populations, such as senior citizens and those in rural areas, without a basic utility. Concerns include the potential loss of reliable communication during emergencies, increased costs for alternative services, and the impact on essential systems like home-alarm systems and business equipment. The California Public Utilities Commission is considering AT&T's request to waive its obligation to provide copper-wire landline service, sparking public hearings and opposition from consumers.