Adobe is facing backlash over a February update to its Terms of Use that allows the company to scan user content stored in its cloud services. The update, which has been in place for some time, permits Adobe to access user content through automated and manual methods for service improvement and legal compliance. Users, including video game concept artist Sam Santala, have expressed concerns about privacy and the implications for sensitive work. Adobe has clarified that users can opt out of content analysis for product improvement, but some access may still be necessary for certain features.
Adobe's updated terms of use have sparked outrage among photographers and other creative professionals, who fear the company now has extensive access to their content. The new terms clarify Adobe's right to access user content for various purposes, including fraud prevention and service improvement, and reduce the dispute resolution period. Critics argue that Adobe's lack of transparency and history of controversial practices have eroded trust, leading many to consider abandoning the software.
Adobe's new terms of use for Photoshop, Illustrator, and Premiere Pro have caused concern among users who feel pressured to agree without fully understanding the changes. While Adobe claims nothing has changed in practice, the sudden update has left many users uneasy.
Genetic testing provider 23andMe, facing lawsuits over a data breach, has updated its Terms of Use to require mandatory arbitration for all disputes, rather than allowing jury trials or class action lawsuits. The breach, which impacted 6.9 million people, involved threat actors using credential stuffing attacks to access customer accounts and scrape data. However, legal experts suggest that the updated terms may not protect 23andMe from lawsuits, as it may be difficult to prove that users were given reasonable notice to opt out of the new terms.