Google Faces Backlash and Potential Refunds Over Misleading Video Ad Placements
Originally Published 2 years ago — by Financial Times
The advertising industry is seeking refunds from YouTube for skippable ads that were not viewed in their entirety, as advertisers argue that they should not have to pay for ads that users choose to skip. Advertisers are pushing for greater transparency and accountability in digital advertising, and are calling for platforms like YouTube to provide more accurate metrics on ad viewability. This move comes as advertisers are increasingly scrutinizing their digital ad spending and seeking ways to maximize their return on investment.