All articles tagged with #resort fees
Las Vegas Strip resorts have increased fees, including a controversial $25 'operation charge' at Bellagio for serving food on real plates, sparking criticism amid rising prices and declining visitor numbers, prompting calls for fee reforms to improve consumer satisfaction and revitalize tourism.
Las Vegas is experiencing a decline in tourism due to high resort fees and restrictive immigration policies under the Trump administration, which have discouraged international visitors. Resorts are beginning to address these issues by eliminating fees and offering better deals, but broader political and economic factors continue to threaten the city's recovery. The article emphasizes the importance of welcoming policies and customer loyalty for the city's economic health.
The Hotel Lucia in Portland has been criticized for its exorbitant and deceptive resort fees, which include charges for amenities like bike rides and elevator use that are listed as complimentary on their website. Additionally, the hotel offers cannabis sales during the booking process, raising further questions about their practices. Resort fees are often seen as scams because they obscure the true cost of a stay and make price comparisons difficult.
Texas Attorney General Ken Paxton has sued Hilton over resort fees, claiming that the company "misleadingly charge consumers higher rates than initially advertised" and that "the services purportedly funded by the fees are often complimentary or included in the room rate at other non-resort locations." The lawsuit alleges that Hilton doesn't adequately display the added fee on a nightly rate and effectively charges guests extra fees twice. This comes amid increasing political pressure for travel companies to be more transparent with extra charges.
Following Marriott's settlement with Texas and Pennsylvania attorneys general to better disclose resort fees in overall nightly room rates, Hyatt is now facing a legal battle over the practice. Texas Attorney General Ken Paxton filed a lawsuit against Hyatt for violating Texas consumer protection laws by marketing hotel rooms at prices that were not available to the public as advertised. The lawsuit specifically alleges Hyatt’s practice of charging added hidden costs under the labels of resort fees, amenity fees or destination fees on top of nightly rates as the impetus for the lawsuit.
Texas has reached a voluntary agreement with Marriott to increase price transparency and prominently display all "resort fees" in its advertisements and booking process. However, the state has also filed a lawsuit against Hyatt for allegedly violating Texas consumer protection laws by misleading consumers with marketing and charging hidden fees. Texas Attorney General Ken Paxton claims that hotel companies are engaging in fraudulent and anti-competitive practices by misleading consumers in advertisements, preventing comparative shopping, and charging millions of dollars in hidden fees.