All articles tagged with #plus size passengers
Southwest Airlines has introduced a new policy requiring plus-size passengers who don't fit within the armrests to pay for an extra seat, sparking mixed reactions online, especially in Korea, where the policy has gone viral. The policy allows refunds if the flight isn't fully booked, but not guaranteed, and will be implemented from January 27.
Southwest Airlines will require plus-size passengers to purchase an additional, nonrefundable seat starting January 27, 2026, unless both seats are bought within the same fare class, marking a change from their previous flexible policy.
Southwest Airlines is changing its seating and refund policies for plus-size passengers, requiring them to purchase an extra seat at booking and no longer offering refunds for second seats on sold-out flights, which may make travel more expensive and difficult for some customers, especially those who rely on the airline's previous inclusive policies.
Southwest Airlines has a longstanding policy called "Customer of Size" that allows plus-size passengers who require more than one seat to get the needed number of seats for free. The policy gained attention after a viral TikTok video by a plus-size traveler highlighted its benefits. While some praised the airline for its inclusive policy, others criticized it for glamorizing obesity and questioned why similar accommodations were not provided for taller passengers or those needing extra space for medical equipment. Southwest Airlines defended its policy, stating that it serves a small percentage of customers and does not inconvenience others.
Southwest Airlines is offering plus-size passengers who have difficulty sitting comfortably in their seats the option to get an extra seat for free, if one is available. Passengers needing more space are advised to book two seats, and if there are empty seats on the plane, they will receive a refund for one of their two seats. This policy has been in place for over 30 years and aims to meet the seating needs of customers while ensuring comfort and safety for everyone onboard.
Southwest Airlines has a policy that offers plus-size passengers up to two extra seats for free if their bodies "encroach" past the armrest. The policy allows passengers to book in advance and receive a refund or discuss their seating needs with the gate agent. The policy has gained praise on TikTok, with influencers highlighting its benefits for both physical and financial accessibility. Southwest Airlines has not yet responded to requests for comment.
Southwest Airlines is receiving praise for its "customer of size" policy, which allows overweight passengers to request a complimentary seat and requires flight staff to accommodate larger flyers, even if it means removing other passengers. Under the policy, customers whose bodies extend past the armrest are entitled to an extra seat at no additional cost. While Southwest suggests purchasing the extra seats in advance, passengers can also request a refund for the cost of additional seating after travel. Plus-size TikTokkers have shared their positive experiences with the policy, highlighting the comfort and accessibility it provides. However, there have been instances where passengers were denied boarding due to overbooking, leading to criticism of the policy.