Tag

Refund Policy

All articles tagged with #refund policy

Delta recalibrates routes as Winter Storm Fern hits Atlanta and the Northeast
travel1 month ago

Delta recalibrates routes as Winter Storm Fern hits Atlanta and the Northeast

Delta is reshaping operations due to Winter Storm Fern, with additional cancellations in Atlanta and the Northeast as ice and snow move in. A travel waiver is valid through Jan. 26, allowing fee-free changes; Delta automatically rebooks or offers refunds for significant delays or cancellations, and customers can manage status, standby options, and changes via the Delta app or delta.com while staff and aircraft are repositioned to speed recovery.

Delta Expands Travel Waivers as Winter Storm Fern Triggers Cancellations
travel1 month ago

Delta Expands Travel Waivers as Winter Storm Fern Triggers Cancellations

Delta says Winter Storm Fern will cause flight cancellations in North Texas, Oklahoma, Arkansas, Louisiana and Tennessee and has expanded waivers for Eastern North America and the central/southeastern U.S. Travelers can be automatically rebooked or manage changes via the Delta app or delta.com; standby lists are available, staffing adjustments are being made, and refunds are offered for domestic delays of three hours or more (six hours for certain international delays) if travelers choose not to fly. Check flight status regularly via the Delta app or Delta.com to minimize disruption.

Southwest Airlines Alters Policies for Plus-Size Passengers Starting 2026
transportation6 months ago

Southwest Airlines Alters Policies for Plus-Size Passengers Starting 2026

Southwest Airlines is changing its seating and refund policies for plus-size passengers, requiring them to purchase an extra seat at booking and no longer offering refunds for second seats on sold-out flights, which may make travel more expensive and difficult for some customers, especially those who rely on the airline's previous inclusive policies.

Steam Enforces Stricter Rules for Season Pass Transparency and Timeliness
gaming1 year ago

Steam Enforces Stricter Rules for Season Pass Transparency and Timeliness

Valve has introduced new rules for selling DLC and season passes on Steam to ensure greater transparency and protect consumers. Developers must now provide clear details about included content and release dates, with the possibility of partial refunds for delays. Companies can only reschedule release timings once, and season passes must include at least one piece of content available at launch. Steam reserves the right to auto-refund players for any violations, aiming to encourage more responsible promises and pricing from developers.

Air Canada Held Liable for Chatbot's Misleading Advice
travel2 years ago

Air Canada Held Liable for Chatbot's Misleading Advice

Air Canada was forced to give a partial refund to a passenger who was misled by its chatbot regarding the airline's bereavement travel policy. The passenger, Jake Moffatt, followed the chatbot's advice to book a flight and request a refund within 90 days, only to have the request rejected. Despite Air Canada's argument that the chatbot is a separate legal entity, a tribunal ruled in favor of Moffatt, awarding him a partial refund and additional damages. Air Canada has disabled its chatbot and will comply with the ruling.

Air Canada Held Liable for Chatbot's Misleading Information
business2 years ago

Air Canada Held Liable for Chatbot's Misleading Information

Air Canada was forced to honor a refund after its chatbot provided inaccurate information about the airline's bereavement travel policy, misleading a passenger into booking a flight and then attempting to request a refund. The airline initially refused the refund, arguing that the chatbot was a separate legal entity responsible for its own actions. However, a tribunal ruled in favor of the passenger, ordering Air Canada to provide a partial refund and cover additional damages. The airline's chatbot support appears to have been disabled, and experts suggest that Air Canada may have avoided liability if the chatbot had warned customers about the accuracy of its information.

Unlimited Free Games and Massive Giveaways: The Ultimate Steam Exploit
gaming2 years ago

Unlimited Free Games and Massive Giveaways: The Ultimate Steam Exploit

A YouTuber claims to have discovered an exploit during the Steam Summer Sale that allows users to earn "infinite free games" by buying games, selling the trading cards, and then refunding the games while keeping the funds from the card sales in their Steam wallet. However, Steam's refund policy explicitly states that refunds are not meant to be used as a way to get free games, and abusing refunds may result in the removal of the refund option.

Boosie's Arrest and Its Aftermath: A Recap.
entertainment2 years ago

Boosie's Arrest and Its Aftermath: A Recap.

Boosie, one of the headliners of the Let the Good Times Roll Festival, was arrested on June 14, and it is unclear if he will still be able to perform at the festival. The organizers are in talks with Boosie's team, but if he is not released before the performance, they are looking into adding additional artists to Sunday's lineup. There will be no refunds even if Boosie is unable to perform. The festival will take place from June 16-18 in downtown Shreveport.