All articles tagged with #mobile ordering
Luckin Coffee has opened its first U.S. stores in Manhattan, aiming to attract American consumers with innovative, affordable drinks and a mobile-only ordering system, positioning itself as a competitor to Starbucks and leveraging its success in China to expand globally.
A Starbucks barista took to TikTok to express frustration with customers placing mobile orders in front of her, recounting an incident where a customer complained about a warm coffee an hour after ordering. Other baristas and customers shared similar experiences, with some defending their use of mobile ordering for convenience. The video resonated with former and current Starbucks baristas, highlighting the challenges they face with the mobile ordering system.
Domino's has launched a simplified version of its app on Apple CarPlay, allowing customers to order pizza from their car's infotainment screen. The feature enables users to "Tap to Order" or "Call to Order" hands-free, with the latter option allowing for customisation. The app also displays the pizza tracker to let customers know when to expect their order. The move follows previous experiments with instant pizza orders via a pizza emoji text and a "zero click" app that instantly orders pizza at launch.