Social Mediacustomer Service News

"Barista's Frustration: Customers Place Mobile Orders Right in Front of Her"

A Starbucks barista took to TikTok to express frustration with customers placing mobile orders in front of her, recounting an incident where a customer complained about a warm coffee an hour after ordering. Other baristas and customers shared similar experiences, with some defending their use of mobile ordering for convenience. The video resonated with former and current Starbucks baristas, highlighting the challenges they face with the mobile ordering system.