Tag

Digital First

All articles tagged with #digital first

business1 month ago•15 min saved

BBC and YouTube Forge Groundbreaking Content Partnership

The BBC announced a strategic partnership with YouTube to produce original, YouTube-first programming, launch new BBC channels on YouTube aimed at kids and young adults, and promote BBC content with Winter Olympics coverage; the deal includes a Creative Industries Sector Plan and a training program led by the National Film and Television School to upskill UK creators, aiming to broaden BBC reach among younger audiences and support digital-first content alongside BBC iPlayer and Sounds.

via Variety|

#bbc #business #digital-first

technology1 month ago•3 min saved

BBC and YouTube Strike Digital-First Content Deal

The BBC and YouTube have unveiled a landmark deal to produce original, digital-first BBC content tailored for YouTube's younger audience, which may also appear on iPlayer and Sounds; global ads outside the UK will help fund the venture, with the first content spanning entertainment, news and sport and kicking off with the Winter Olympics, plus a training programme led by the National Film and Television School to develop UK talent and grow BBC's YouTube presence to around 50 channels.

via BBC|

#bbc #bbc-iplayer #creative-industries

government-services2 years ago•6 min saved

Improving Public Services: OMB Prioritizes Automation and Employee Satisfaction

The Office of Management and Budget (OMB) is prioritizing automation and federal employee satisfaction to improve public-facing services and provide a "digital-first" experience. OMB officials and agency leaders emphasize the importance of empowering federal employees and building trust with them to enhance customer service. OMB is also exploring the use of artificial intelligence (AI) and automation tools to improve federal services online, including rewriting website content for search engine optimization. The agency is implementing "digital experience indicators" to track agencies' progress in providing a digital-first customer experience and ensuring website accessibility. Additionally, the Department of Veterans Affairs (VA) is linking employee engagement to better patient experience, and the VA's CX priorities include reaching out to veterans who are new to the VA. OMB plans to hold a governmentwide CXO summit in early 2024 to address common challenges.

via Federal News Network|

#automation #customer-experience #digital-first

media2 years ago•9 min saved

"NPR CEO John Lansing Announces Retirement in 2023"

NPR CEO John Lansing has announced his departure in December, capping off a tumultuous year marked by challenges such as the pandemic, racial reckoning, and difficulties in the podcasting industry. Lansing emphasized the need for NPR to be "digital first" to cater to younger audiences and ensure a prosperous future. Under his leadership, NPR expanded its entrepreneurial efforts, including exclusive podcast deals and international licensing. Lansing also prioritized diversity, increasing the network's staff diversity from 9% to 42%. Despite layoffs and financial troubles, NPR's journalism received recognition, including winning its first Pulitzer Prize. Lansing's departure comes after months of turnover at the network's highest levels, with key positions vacant or held temporarily.

via NPR|

#ceo #digital-first #john-lansing