Tag

Customer Etiquette

All articles tagged with #customer etiquette

business2 years ago

The Changing Landscape of Tipping Culture in America

Businesses are increasingly pressuring customers to tip more, using tactics such as suggesting higher tip percentages, calculating tips on after-tax amounts or including fees, and asking for tips even when there is little to no service. This trend is driven by businesses looking to pass on expenses and avoid paying higher wages, as larger tips can compensate for lower wages. However, some argue that higher wages for workers would be a more equitable solution. Customers are advised to be aware of tipping etiquette and do their own math instead of relying on suggested tips.

society2 years ago

"Confessions of a Barista: The Truth Behind the Tip Screen"

Barista Dylan Schenker discusses the awkwardness and frustration of relying on tips as a significant part of his income. Tipping has become a contentious issue, with customers often unaware of the low wages in the service industry. Tipping is seen as a wage subsidy for employers, and the fluctuating nature of tips makes it difficult for workers to rely on a consistent income. Many customers are becoming resentful of the tipping process, leading to negative views and a decline in tipping rates. Schenker emphasizes that tipping is an acknowledgment of low wages and urges customers to consider the impact on workers' livelihoods.