
Fraser Sets Higher Bar for Citi as AI-Driven Transformation Advances
Citi CEO Jane Fraser told employees to raise the performance bar for 2026, demanding a more commercial, results-focused approach as the bank presses ahead with its Transformation to automate processes and cut costs. The plan to reduce up to 20,000 jobs over three years continues, with CFO Mark Mason noting headcount should decline further as AI investments progress. Citi also reported about $85 billion in revenue for 2025 and is reshaping leadership to emphasize AI-driven growth and North American talent needs in investment banking and wealth management.













