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Bob Jordan

All articles tagged with #bob jordan

business6 months ago•2 min saved

Southwest CEO Advocates for Embracing Change and Customer Service

Southwest Airlines CEO Bob Jordan shares his personal flying habits, discusses recent policy changes like ending open seating and charging for premium seats, and reflects on advice from cofounder Herb Kelleher, emphasizing the importance of change for airline success.

via Yahoo|

#airline-policies #bob-jordan #business

business6 months ago•1 min saved

Southwest Airlines Announces Major Changes to Boost Premium Travel and Expand International Routes

Southwest Airlines' CEO Bob Jordan has introduced significant changes, including bag fees and assigned seating, to adapt to modern airline industry demands while maintaining the airline's unique heritage and culture.

via The New York Times|

#airline-management #assigned-seats #bag-fees