"Unraveling Duke Energy's Surging Bills: Attorney General Appeals Rate Hike"

Duke Energy customers in North Carolina are experiencing higher bills due to new rates approved by the North Carolina Utilities Commission, with electric rates set to increase over the next few years. Duke Energy attributes the increase to investments in infrastructure, clean energy transition, and storm costs. The Summary of Rider Adjustments on bills reflects various fees related to energy generation and distribution, and Duke Energy acknowledges the need for better communication and customer education regarding bill changes. Customers have expressed concerns about the lack of energy company options in North Carolina.