All articles tagged with #user complaints
Amazon's Alexa+ update, which automatically changed the device's voice to a more conversational and teenage girl-like tone, has frustrated many users who did not consent to the change. Users find the new voice overly chatty and intrusive, with some considering switching to other brands. However, the update can be reverted through the Alexa app or voice command, though many are unhappy with the forced nature of the update.
Early adopters of the Pixel 10 series are expressing dissatisfaction due to increased weight, charging problems, and software bugs such as issues with Android Auto and contactless payments. Despite minor spec upgrades, these hardware and software issues are impacting user experience, though Google is expected to address some of these bugs soon.
Many Pixel users are experiencing significant issues such as connectivity, brightness, and responsiveness problems after updating to Android 16, leading some to consider abandoning their Pixel devices despite the update being relatively minor. While some users report no issues, a large number are frustrated, with discussions highlighting the need for potential factory resets to resolve problems.
Apple's latest iOS 18.1.1 update has sparked user complaints about changes to the iPhone Photos app, which now organizes photos by topics like 'Recent Days' and 'Trips'. Users find the new layout confusing, but Apple and tech experts like The MacWhisperer Academy offer tips to revert to a more familiar setup. Suggestions include scrolling down to reveal more of the photo library, distinguishing between 'date captured' and 'recently added', and customizing the home screen to prioritize useful sections.
Users of Apple's $3,500 Vision Pro goggles are reporting black eyes, headaches, and neck pain from wearing the device, with complaints of discomfort and pain after just a short period of use. Some users have experienced constant headaches and eye strain, while others likened the experience to a "torture session." Apple recommends taking a break every 20 to 30 minutes during the acclimation period and advises users experiencing discomfort to stop wearing the device altogether.
Google Messages is preparing a redesign of the compose box that consolidates the text field into a single line, reversing the previous design that introduced a shortcuts bar. The upcoming version will display the emoji shortcut at the left, with the gallery and voice recorder appearing only when no text has been entered. This change aims to address user complaints about the previous revamp taking up more space, but the single-line text field is not yet live in the latest Google Messages beta.
Users of the Apple Vision Pro VR headset, which costs $3,500, are reporting discomfort, headaches, and even burst blood vessels from wearing the heavy and front-loaded device. Despite its impressive visual fidelity and eye-tracking capability, users find it too bulky and uncomfortable for prolonged use, with some criticizing Apple's file management and the device's hefty price. While it's too early to determine its success, the next iteration of the headset is believed to be several years away, leaving fans to wait for a potentially lighter and more affordable version.
Some Spotify Premium customers have expressed frustration over the time limit imposed on the platform's audiobook feature. Despite being notified of the limit, users have found themselves unexpectedly reaching the cap and having to wait until the next month to finish their book. One user took to TikTok to express feeling "tricked" by the limit, while others called for better presentation of the information and questioned the need for a limit on a premium service. Some suggested alternative options such as using online resources or local libraries for free audiobooks.
OpenAI is investigating user complaints that ChatGPT, built on OpenAI's GPT-4 model, has become "lazy" and unresponsive. Users have reported that the chatbot refuses to fulfill requests or provide detailed answers, speculating that OpenAI intentionally made the change to improve efficiency. OpenAI acknowledged the feedback on social media and its developer forums, stating that no recent changes had been made to the model. The company is looking into the issue and the unpredictability of model behavior.
Users of ChatGPT, an AI bot developed by OpenAI, are reporting that the bot has become more difficult to work with, prompting OpenAI to investigate. Users claim that ChatGPT is becoming "lazier" and refusing to complete tasks or suggesting that users do the work themselves. OpenAI acknowledged the reports and stated that they are looking into fixing the issue. ChatGPT has gained 1.7 billion users since its launch in November 2020, but users are now expressing frustration with the bot's responses and declining quality. OpenAI emphasized that training chat models can result in different personalities and behaviors.
OpenAI is investigating user complaints that ChatGPT, built on OpenAI's GPT-4 model, has become "lazy" and unhelpful in responding to queries. Users have reported that the chatbot refuses to follow instructions or provide detailed answers, speculating that OpenAI intentionally made the change to improve efficiency. OpenAI acknowledged the feedback on Twitter and stated that no recent changes had been made to the model, promising to look into the issue. The company did not indicate whether it believed the complaints were valid or if ChatGPT's behavior had indeed changed.
Google is facing another data loss issue, this time with Google Drive, where users are reporting missing files. While Google claims to have fixed the issue, users are still experiencing problems and are unable to recover their files. The company's response, including locking forum threads and providing vague explanations, has led to frustration among users. The incident raises concerns about trust in Google Drive, especially for businesses relying on the platform for file storage.
The Google Pixel 8, Pixel 8 Pro, and iPhone 15 series offer excellent features, but users outside the US are getting worse versions of these phones. In regions outside the US, key features like Live Voicemail and AI-enhanced Call Screen are missing. Google and Apple have not done enough to highlight the limited availability of these features, leading to user complaints. It is important for these companies to offer equal products and services globally or clearly communicate what features are included. Users hope for wider availability of these features in the future.
Apple Watch users are reporting abnormal battery drain and overheating issues after updating to watchOS 10.1. The problem seems to be widespread and affects various Apple Watch models, including older and newer versions. Users have experienced rapid battery drain, with some devices going from 100% to dead in just a few hours. Additionally, users are encountering charging issues due to overheating, with the battery draining while on the charger. Complaints have been posted on Twitter, Reddit, and Apple's Support Forums, but Apple has not yet addressed the issue. The release notes for watchOS 10.1 do not mention any changes to battery life or settings. It remains to be seen if the upcoming watchOS 10.2 update will resolve these problems.
Some iPhone 15 Pro Max owners are reporting burn-in issues on the device's OLED display, with images of home screen apps being permanently imprinted. While burn-in is a known problem with OLED displays, it typically occurs after prolonged use of the same images. The issue appears to be limited and it is unclear if it affects the iPhone 15 Pro as well. Apple has not responded to social media complaints and advises users to document any issues with the company directly.