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Seatgeek

All articles tagged with #seatgeek

business2 years ago

Ticket Companies Break Promise to End Hidden Fees Despite Biden's Push

SeatGeek, which committed to all-in pricing on Thursday, has been criticized for not using all-in prices even when legally required in New York. The company initially shows fee-less listings for tickets all over the venue map, and it's only after clicking that customers see the actual price, which is higher than initially advertised. New York State Senator James Skoufis, who sponsored the local bill, has expressed frustration with how ticketing companies have skirted the law. SeatGeek defended its system and its legality, saying it supports all-in pricing legislation at the state and federal level.

via Rolling Stone|
#all-in-pricing#business#new-york-law
business2 years ago

Biden Takes on Hidden 'Junk Fees' in Concerts, Hotels, and Airlines.

President Joe Biden met with executives from Live Nation, Airbnb, and SeatGeek to discuss the elimination of hidden "junk fees" and praised companies that have taken steps to embrace more transparent pricing. Live Nation announced that it will provide customers with upfront all-in pricing for its owned venues by September, while Ticketmaster will give consumers the option to view all-in pricing up front for other venues on the live-entertainment tickets platform. Airbnb rolled out its all-in pricing tool in December. Biden called on companies to stop hiding fees, saying they can add hundreds of dollars a month and make it harder for families to pay their bills.

via The Associated Press|
#airbnb#business#joe-biden
business2 years ago

Ticket Giants Vow Transparency on Fees Under Biden Pressure

Live Nation and SeatGeek have promised to show customers the full cost of concert tickets, including fees that can add more than 30% to the total cost of an order. This comes after the Biden administration's complaints about "junk fees" for tickets and hotel stays that can mislead consumers. The changes are expected to begin in September and are part of efforts to increase transparency in the ticketing industry. However, the extent to which these changes will substantially change the ticket market is unclear, and the changes do not include any commitment to reduce surcharges or lower prices.

via The New York Times|
#business#fees#live-nation
business2 years ago

Ticketing Giants Commit to Transparent Pricing Amid Criticism and Pressure from Biden.

Ticket selling companies Ticketmaster and SeatGeek have committed to showing customers the full price of tickets, including fees, up front. Live Nation has also committed to showing all-in pricing for ticket buyers who attend shows at the more than 200 Live Nation venues at festivals. The move follows several months of scrutiny by fans and lawmakers on Live Nation and Ticketmaster following issues with the sale of Taylor Swift tickets in November. President Biden proposed legislation earlier this year that would cut down on junk fees on tickets at concerts, sporting events, airline fees, surprise resort fees and more.

via Hollywood Reporter|
#business#fees#live-nation
business2 years ago

Biden takes on hidden fees in ticketing industry with Live Nation and Ticketmaster.

Live Nation and SeatGeek will no longer hide fees from the total ticket cost after facing criticism from the White House and Congress over ticket sales for Taylor Swift's tour that included exorbitant hidden fees and platform outages. President Joe Biden has been on a crusade against "junk fees" and has proposed new rules targeting credit-card late fees, airlines, and concert ticket sales that aim to get rid of extra charges that aren't publicized clearly by companies. Live Nation and SeatGeek's moves are voluntary, but Biden is expected to call on other companies to make the same shift to "all-in" ticket pricing while renewing his call for Congress to eliminate hidden fees altogether through the Junk Fee Prevention Act.

via USA TODAY|
#business#hidden-fees#joe-biden
entertainment2 years ago

Taylor Swift ticket scams cause frustration for fans.

A Tik Tok user has accused SeatGeek of allowing her to buy fake tickets to a Taylor Swift concert from its website and confirming they were validated. The company denied the claim, stating that the tickets were not purchased through its site. The user flew from Florida with her two children to see the pop star perform at the Met Life stadium in New Jersey but was denied entry because the tickets weren't real. Other fans were also reportedly denied entry after spending $300 each on fake tickets.

via Daily Mail|
#concert#customer-service#entertainment
entertainment2 years ago

Beware of Taylor Swift ticket scams and outrageous prices.

A TikTok user claimed that SeatGeek sold her fake tickets to the Taylor Swift concert at MetLife Stadium, but the ticket selling site says that she did not purchase the tickets through them. SeatGeek admitted that one of their reps made a mistake when the user reached out to them, and they are working with her to resolve the issue by offering her comparable tickets to the show.

via New York Post |
#entertainment#fraudulent-tickets#seatgeek