HP Faces Lawsuit Over Disabled Printers, Judge Rules
Originally Published 2 years ago — by Gizmodo
A federal judge has ruled that HP must face a class action lawsuit filed by plaintiffs who claim that the company's all-in-one printers become inoperable when any of the ink cartridges run dry, including non-printing functions such as scanning and faxing. The lawsuit alleges that HP fails to disclose this limitation in its advertising and marketing materials. This is not the first time HP has faced criticism over its printer practices, as it has previously been accused of rejecting third-party ink. Canon and Epson have also faced similar lawsuits regarding printer functionality when ink levels are low.