Pro-Ukrainian hacker group Silent Crow, with help from Belarusian group Cyberpartisans, claimed responsibility for a cyberattack that disrupted Aeroflot's IT systems, leading to over 40 flight cancellations and threats to release personal data. The Russian authorities confirmed a system failure due to hacking, and the incident highlights ongoing cyber conflicts related to the Ukraine war.
Alaska Airlines and Horizon Air had to ground all flights due to a computer network outage caused by IT system issues, leading to delays and a temporary flight stop until the FAA lifted the restriction early Monday morning. The outage impacted operations and caused residual delays, with the cause of the outage not immediately clear.
Hawaiian Airlines experienced a cybersecurity breach affecting some of its IT systems but assured that flights are operating safely and on schedule, with ongoing investigations and system restoration efforts.
Hawaiian Airlines is responding to a cybersecurity incident affecting some IT systems, but flight operations remain safe and unaffected, with ongoing investigations and updates.
A BBC News investigation reveals that IT system failures in NHS hospitals have been linked to patient deaths and serious harm, with over 200,000 medical letters going unsent and numerous instances of critical information being inaccessible. Despite a £900m investment in new systems, nearly half of hospital trusts report issues that could affect patient care, raising concerns about the safety and effectiveness of electronic patient records.
Frontier Communications is restoring its IT systems after a cybercrime group breached its network, leading to partial shutdowns and operational disruptions. The company believes the breach has been contained and is working on restoring normal business operations. Some personally identifiable information (PII) data was accessed, and the company is investigating the incident with the help of cybersecurity experts while reassuring that it does not expect a significant impact on its financial condition or operations. Customers have reported internet outages and difficulties reaching support following the attack.
DMV facilities experienced a nationwide network outage, affecting their ability to access a key database search tool for verifying driver information. The outage, which occurred around 8:30 a.m., was resolved by 11:30 a.m., with the Secretary of State's office rescheduling affected appointments. An IT expert noted that such outages are becoming more frequent due to the nation's reliance on information technology and systems, citing a similar issue with AT&T last month.
A study from the University of Copenhagen and Roskilde University reveals that computer malfunctions still occur 11% to 20% of the time, resulting in wasted time and user frustration. The researchers emphasize the need for involving users more in the development of IT systems and rethinking their design to better match people's needs. The study highlights that the most common problems experienced by users are related to insufficient performance and lack of user-friendliness. The findings suggest that a significant amount of productivity is lost due to computer problems, and there is a need for more user-friendly systems in the future.
Southwest Airlines is taking steps to prevent another operational meltdown like the one it experienced during the winter holidays. The airline has developed a tactical action plan to upgrade and streamline key parts of its operation, including investing $1.3 billion in upgrades and maintenance of its IT systems this year. Southwest is also investing in more deicing capacity, hiring more staff, and introducing new technology to make its deicing operations more efficient. The airline is restructuring to make it easier for its network planning and network operations control teams to work together in responding to operational difficulties.