WestJet Reverses Course on Cramped, Non-Reclining Economy Seats
WestJet has reversed its plan to narrow cabin pitch to 28 inches and install non-reclining economy seats after social-media backlash over cramped legroom, saying it will revert to the previous cabin configuration. The move highlights the ongoing tension between lowering fares and passenger comfort as airlines experiment with slimmer seating, and follows broader industry discussions about seating standards and passenger advocacy groups.