WestJet Reverses Course on Cramped, Non-Reclining Economy Seats
TL;DR Summary
WestJet has reversed its plan to narrow cabin pitch to 28 inches and install non-reclining economy seats after social-media backlash over cramped legroom, saying it will revert to the previous cabin configuration. The move highlights the ongoing tension between lowering fares and passenger comfort as airlines experiment with slimmer seating, and follows broader industry discussions about seating standards and passenger advocacy groups.
- WestJet Backpedals on Economy Seats That Don’t Recline The New York Times
- Couple seeks doctor’s note for flight as WestJet speeds up cramped seating review Global News
- Opinion: WestJet’s reconfigured planes are perfect – if you’re a toddler, or a glutton for punishment The Globe and Mail
- WestJet goes back on plan to reduce legroom on planes CTV News
- Air Canada is adding more legroom to certain seats after WestJet backlash — but you’ll have to pay extra Toronto Star
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