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Drone Surveillance

All articles tagged with #drone surveillance

insurance2 years ago

Insurance Company Drops Customer After Alleged Drone Surveillance

A California homeowner was shocked when his insurance company, California State Automobile Association (CSAA) Insurance Group, dropped his policy based on aerial photos taken over his property. Initially told that a drone had captured the images, the company later claimed they used "proprietary aerial imagery" from a fixed-wing airplane or satellite. The homeowner was not allowed to see the photos or address any concerns. Despite having no history of claims and living outside a fire zone, CSAA cited debris and hazardous conditions in the yard as reasons for termination. The homeowner filed a complaint with the State Department of Insurance, but the company stood by its decision, emphasizing that factors like premium payments and claims history are not considered when evaluating property risk.

insurance2 years ago

Insurance Company Uses Drone to Cancel Policy After House Inspection

A homeowner in Oakley, East Bay, claims that his longtime home insurance company, CSAA Insurance Group, canceled his policy based on photos taken by a drone over his property. The company cited hazards in his yard, including debris and a dilapidated car, as reasons for termination. The homeowner, who had never filed a claim in 15 years, was shocked by the use of a drone and the lack of transparency from the company. CSAA initially claimed to have used a drone but later backtracked, stating that they may have used aerial imagery from a fixed-wing airplane or satellite. Insurance companies are increasingly using aerial photography to assess risk, but concerns about privacy invasion arise.