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Consumer Information

All articles tagged with #consumer information

"Internet Providers Required to Display Broadband 'Nutrition Labels' for Consumer Transparency"
technology1 year ago

"Internet Providers Required to Display Broadband 'Nutrition Labels' for Consumer Transparency"

Internet service providers are now required by the Federal Communications Commission to provide "nutrition" labels for broadband services, detailing monthly price, internet speed range, data limits, network management and privacy policies, customer support contacts, and additional charges. These labels aim to help consumers compare plans more easily and make informed decisions. President Biden referred to the move as an effort to eliminate junk fees, and the labels are a result of an October 2023 FCC rule. Some providers have already implemented the labels ahead of the federal deadline.

CFPB Employee Transfers 250,000 Consumers' Data to Personal Email Account in Major Breach
data-security2 years ago

CFPB Employee Transfers 250,000 Consumers' Data to Personal Email Account in Major Breach

A former employee of the Consumer Financial Protection Bureau (CFPB) sent confidential records containing personally identifiable information of hundreds of thousands of consumers and several financial institutions to their personal email account. The CFPB found that the person forwarded information relating to customers of seven institutions and accessed information related to about 256,000 consumer accounts at a single institution. The incident has been referred to the bureau's internal watchdog and is considered "completely unacceptable."

CFPB Staffer Sends 250K Consumers' Data to Personal Account
cybersecurity2 years ago

CFPB Staffer Sends 250K Consumers' Data to Personal Account

A former employee of the Consumer Financial Protection Bureau (CFPB) transferred confidential information on 256,000 consumers and 45 financial institutions to a personal email account. The CFPB has described the incident as a major breach, but there is no evidence that the records were shared beyond the former employee's personal email account. The agency has not publicly identified the firms involved in the breach.